Before making a return:
1. You have a maximum of 30 days to make returns. You must send back and postmark your return packages within 30 days after the purchase date. No returns made after the 30th day from the purchase date will be accepted.
* Only items that are unworn, unwashed, undamaged, have the original tags/packaging attached and hygiene sticker intact. The items to follow cannot be exchanged/returned: bodysuits, lingerie, jewelry, undergarments, and beauty products.
2. Shipping is free on your 1st return for any order. You must use the shipping label we provide (See "How do I make a return?" section for details), then send back and postmark the package within 30 days from the purchase date.
3. After you have already returned items from an order but would like to make additional returns for additional items, you must do so within 30 days of the purchase date. There are two ways:
a.) use the shipping label we provided and pay a $ 7.99 shipping fee , which will be deducted from your refund. Or
b.) you can use your own shipping method and at your own cost.
We Ship to Worldwide (Extra 1~3 business days for order processing). Please choose your destination country and check.
Please Note: Areas outside of the continental United States may ask for an additional shipping cost. Due to shipping delays worldwide, please allow 3 to 5 business days for processing.